**Effective Date:** December 1, 2024
At **MARIA BETHANIA**, we are committed to providing our customers with reliable and efficient shipping services for our exquisite diamond jewelry. Please review our shipping policy to understand our practices and procedures.
1. Shipping Destinations
We ship our diamond jewelry to customers all over the world, including the United States, Europe, Asia, Australia, and other international locations. Please note that certain restrictions may apply depending on the destination country.
2. Shipping methods and delivery times
We offer the following shipping methods to ensure your jewelry arrives safely and quickly:
*Domestic (within the United States)
- **Standard Shipping:** Delivery within 5-7 business days.
- **Express shipping:** Delivery in 2-3 business days.
*International
- **Standard International Shipping:** Delivery within 7-5 business days.
- **Express international shipping:** Delivery in 3-7 business days.
Please note that delivery times are estimates and may vary due to customs processing, local postal services, and other factors beyond our control. Also, keep in mind that if you are asking for special custom designs, you will have to estimate the production days before shipping, which can vary between 5-7 business days of production.
3. Shipping costs
Shipping costs are calculated based on the selected shipping method, destination, and package weight and dimensions. Shipping costs will be displayed at checkout before completing the purchase. We occasionally offer free shipping promotions, which will be clearly stated on our website.
4. Order Processing
Orders are processed within 1-2 business days after payment is confirmed. Please note that orders placed on weekends or holidays may be placed on weekends or holidays.
5. Customs, Duties and Taxes
International orders may be subject to customs duties, taxes, and fees charged by the destination country. These charges are the responsibility of the recipient. MARIA BETHANIA is not responsible for any additional charges that may apply after the package has been shipped.
6. Order tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. You can also track the status of your order directly on our website in the "Order Tracking" section.
7. Packaging
All of our diamond jewelry is carefully packaged in safe and elegant packaging to ensure it arrives in perfect condition. Our packaging is discreet and there are no indications on the outside of the package that it contains valuable items.
8. Shipping Insurance
We provide shipping insurance for all orders at no additional cost to you. This insurance covers any loss or damage that may occur during transportation. If you have any issues with your shipment, please contact our customer support team immediately.
9. Delivery issues
If your package is delayed, lost, or damaged during shipping, please contact our customer service team as soon as possible. We will work with the carrier to resolve the issue and ensure that you receive your order.
10. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at:
**MBETHANIA.COM**
Email: info@mbethania.com
Phone: +1 (843)727-5194
We are here to help you with any queries and make sure your shopping experience with MARIA BETHANIA is exceptional.
Thank you for choosing MARIA BETHANIA for your diamond jewelry needs.